King Technology Customer Spotlight

King Technology is the maker of FROG products. They create and deliver products that make life easier for people – products no one else in the pool and hot tub industry offers – and they never quit creating.

They make water care products that are easy to use and take the stress and mess out of water care. King Technology creates and manufactures innovative, smart products and systems to sanitize pools and hot tubs.

Their goal is to enrich lives daily, and it starts at their headquarters in Minnesota. At King Technology, you’ll find inspiration and encouragement at every level – and it ripples out to their vendors, suppliers, distributors, dealers and consumers.

Below is feedback from Mike Rands, Director of IT at King Technology.

Problem: SyteLine CRM module was not robust enough for many reasons.

Solution: Implementing the full-featured Infor CRM SLX solution with integrated SyteLine data that flows into CRM SLX provides the entire company with one source of truth for all of their sales and support information. Automated communications help keep everyone apprised of their order’s status and when issues need to be addressed. Communication has been streamlined, boosting service levels across the enterprise.

Mike’s testimonial:

“Our experience working with Syncsite has been positive. They were instrumental in us successfully implementing Infor CRM SLX in conjunction with SyteLine ERP. We would not have been operational on our go live date without their expert assistance. Their insights have enabled smarter ways of utilizing Infor CRM SLX to help us gain operational efficiencies.

They provide solutions that consider our unique business needs and how we leverage Infor CRM SLX. They have educated our team and provide guidance so we are comfortable using the system, performing administrative tasks, and making personalization changes ourselves. They know Infor CRM SLX and supporting technologies well, the SyteLine integration and support team has been very helpful. I would recommend them.”

Fill out the form to request a demo or call Bryan Marks 727.216.8062 to schedule or answer any questions.