In our pursuit of being the best at what we do, we partner with the best in the business. All of our products offer our clients more control, choice and information than ever before. Our CRM, FSM, BI and MA products enable our customers to better connect to their business. In addition, we offer tools, applications and processes to further enable business success.
Customer Relationship Management
Infor CRM is the CRM platform of choice for companies strategically focused on customer engagements. Designed to deliver cost-effective, purpose-built solutions for the mobile world, Infor CRM is available in the Cloud, on-premises, and via mobile. Your customer relationships are essential to your success. Infor CRM is an award-winning CRM solution that delivers a complete view of customer interactions across your sales, marketing, customer service, and support teams, so they can collaborate effectively and respond promptly and knowledgeably to sales opportunities and customer inquiries – both in the office and in the field.
Field Service Management
MSI’s Service Pro technology is the premier cloud solution for field service management needs. A customizable, built-to-grow model means that the technology retains its power from enterprise to mid-sized companies. Our FSM solution allows clients to grow profitably by giving their field technicians the tools to deliver consistent, quality customer service faster, at a lower cost.
Birst is the only enterprise business intelligence platform that connects together the entire organization through a network of interwoven virtualized BI instances on-top a shared common analytical fabric. Birst enterprise BI delivers the speed, self-service, and agility front-line business workers demand, and the scale, security, and control to meet rigorous corporate data standards.
InboxGuru is a powerful email marketing solution built to integrate into the Infor CRM platform. InboxGuru empowers marketing campaigns through providing a full email service provider from within the CRM. The power of InboxGuru comes from its ability to use dynamic and ad hoc lists created within your CRM, and imported directly into your advertising campaigns. These campaigns are then measured based on powerful metrics to gauge campaign success and market penetration. By making InboxGuru Mailchimp compatible, your marketing email templates have a professional quality with seamless integration.
Notification and Alerts
KnowledgeSync is an enterprise-wide Business Activity Monitoring application that combines business intelligence, alerts, and workflow to keep you on top of your business.
Business Process Management
TaskCentre® offers a unique state-of-the-art Business Process Management (BPM) Suite which enables organizations to automate virtually any employee-driven process. TaskCentre enables you to seamlessly integrate your ERP system with e-commerce, marketing automation and CRM.