Customer Case Studies

Healthcare: "When we first were looking into a CRM package, we had a very focused vision. The Syncsite team came in and were true advisors, asking the right questions and wanting to help drive improvements in all aspects of our business. We are now able to get instantaneous access to data that would have taken hours and sometimes days to produce. This has helped us to better manage our people while creating a more efficient and scalable business model."

Financial Services: “Before Infor CRM I felt like we were purely reactive. With Infor CRM we have the tools we need to actively manage our accounts and our opportunities,”

Manufacturing: "“It was flawless. Syncsite was very thorough in their planning and execution, and Infor CRM is an extremely solid product. Infor CRM allowed Jayco to replace three separate disconnected applications and it connects to our Friedman Frontier ERP system."

Distribution: “Syncsite turned Infor CRM from a software application into a solution. We lean on them for advice and support and they never let us down. Our sales infrastructure is now infinitely easier to manage. In a very short period of time, we’ve made great strides.”

Distribution: “Our ERP software vendor, Friedman Frontier, recommended Syncsite because of their experience integrating Infor CRM with Frontier. It was an excellent decision. Syncsite did a great job. They migrated our contact management data, completed some extensive customizations, and still had us live in 60 days.”

Insurance: “With Infor CRM we are able to see the relationships of our clients in a way we were not able to previously. Our BI application implemented by Syncsite acts as a bridge between pieces of information that might not otherwise come together.”

Travel: “Syncsite has a unique ability to see the big picture, and execute on it in bite-sized projects. They work efficiently – always with an eye out for the bottom line. Infor CRM and Syncsite are helping us use technology not only to build efficiency, but to deliver an exceptional experience to our clients.”

Custom Manufacturing: "They had successfully integrated Infor CRM with Friedman Frontier, our ERP software. When they demonstrated Infor CRM's capabilities for us, it was clear that the software could meet our needs and that Syncsite could help us get where we wanted to go."

Manufacturer: “Within 2 1/2 days Syncsite's BI platform replaced the manually updated spreadsheet reports, which the entire company relied upon since their inception back in 1984. In one fell swoop no less than 10 reports, which took hours, and hours to create on a daily basis, engaging over a dozen people were rendered obsolete.”

Manufacturer: “Syncsite understands technology, the CRM system and how it operates from an end user perspective. Because of this, they are able to work with and communicate with all parties involved in the project. If it were not for Syncsite and if we were left to try to manage this project with Infor alone, the project would have been a complete failure and we would still be working towards getting the system up and running and a launch."